Home > FAQs > Technical Support > 1. What technical assistance is available after I purchase my ASQ Pro subscription?

1. What technical assistance is available after I purchase my ASQ Pro subscription?

Purchasers of ASQ Pro will receive:

 

·         Self-guided online tutorials for the Program Administrator and Providers.

·         Online, up-to-date User’s Manuals for the Program Administrator, Providers, and Reviewers.

·         Extensive, online, up-to-date Frequently Asked Questions.

·         Free 24/7 technical support by email for the duration of your online subscription (response time within 24 hours).

·         Free 24/7 technical support by phone for the first 3 months of your initial online subscription (phone technical support after the first 3 months is available for purchase). Toll-free telephone technical support is only available to U.S. customers.


See also

2. What technical assistance is available after I purchase my ASQ Enterprise subscription?
3. Is ASQ Online compatible with my ASQ Manager CD-ROM?
4. How do I know my data is protected in the ASQ Online system?
5. How can I transfer my child records from ASQ Manager to an ASQ Online account?
6. How is child data kept secure in ASQ Online?
7. How do I change my password in ASQ Online?
8. What if I’ve forgotten my username and/or password?
9. How quickly can I expect a response to a request for ASQ Online technical assistance?