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8. What if I’ve forgotten my username and/or password?

If you have forgotten your ASQ Online username:

1.      Please contact ASQ Online technical support by clicking here.

2.      Once you have received your login information from tech support, go to www.asqonline.com and you will be directed to the login page, where you can enter your login information and regain access to your ASQ Online account.

If you have forgotten your ASQ Online password:

1.      Go to www.asqonline.com.

2.      Click the Forgot password? link.

3.      Enter your username.  

You will receive a system generated password via email. Once you have received your new password, go to www.asqonline.com and you will be directed to the login page, where you can enter your login information and regain access to your ASQ Online account.


See also

1. What technical assistance is available after I purchase my ASQ Pro subscription?
2. What technical assistance is available after I purchase my ASQ Enterprise subscription?
3. Is ASQ Online compatible with my ASQ Manager CD-ROM?
4. How do I know my data is protected in the ASQ Online system?
5. How can I transfer my child records from ASQ Manager to an ASQ Online account?
6. How is child data kept secure in ASQ Online?
7. How do I change my password in ASQ Online?
9. How quickly can I expect a response to a request for ASQ Online technical assistance?