3.3.2 Screening Alerts
3.3 My Alerts
As
a Provider, you have the ability to set up personal alert messages regarding various
ASQ Online functions, which can be sent to yourself via text message or email.
These messages can be task reminders, screening alerts, and Family Access
alerts. In addition, you can select your preferred time zone for texting and
emailing.
NOTE: Standard text
messaging rates apply to each text message alert received as provided in your
wireless rate plan (contact your carrier for pricing plans and details). Email
alerts will be subject to standard Internet access and usage charges imposed by
your Internet service provider.
3.3.1 Task Reminders
Task
reminders alert you to when a task is due. You can choose to have the reminder
sent to you via text, email, or both. When setting a task reminder, you choose
the task as well as when you would like to receive the alert. You may add as
many different combinations of task reminders as you would like.
To
set a task reminder alert:
1. Select My Profile from the top navigation menu.
2. Select the My Alerts Quick Link.
3. The first section on the My Alerts page is Task Reminders. Under this section, you will see three drop-down menus.
4. In the first drop-down menu, select whether you would like to receive your alert via “Text,” “Email,” or “Text And Email.”
5. The second drop-down menu lists all of the tasks in your program, including any custom tasks that the Program Administrator has created. Select which upcoming task you would like to be reminded of.
6. The third drop-down menu allows you to select when you would like to receive the message in relation to the event. Your options are: “1 week before;” “2 days before;” “1 day before;” and “On the day of.”
7. Click the Add button.
8. Ensure that you will receive this message by selecting “On” from the “Status” drop-down menu. (You can turn a task reminder off at any time from the “Status” drop-down menu.)
9. Once this task reminder has been added, click the Save Changes button, at the bottom of the page.
NOTE: If you have
selected to be alerted via text message, you must have a mobile phone number
saved in your profile.
3.3.2 Screening Alerts
Screening
alerts let you know each time a screening has been finalized. You can choose to
have these alerts sent to you via email, text message, or both.
To
set a screening alert:
1. Select My Profile from the top navigation menu.
2. Select the My Alerts Quick Link.
3. Scroll down to the Screening Alerts section of the My Alerts page.
4. You will see two options:
a. Text me each time I
finalize a screening.
b. Email me each time I
finalize a screening. This email will include a link to Tasks so I can schedule
a follow-up action.
5. Next to each option is a “Status” drop-down box.
6. To receive a text message each time you finalize a screening, select “On” from the “Status” drop-down menu, to the right of “Text me each time I finalize a screening.”
7. To receive an email each time you finalize a screening, select “On” from the “Status” drop-down menu, to the right of “Email me each time I finalize a screening.”
8. If you wish to receive both a text message and an email when you finalize a screening, set both of the “Status” drop-down menus to “On.”
9. Click the Save Changes button at the bottom of the page.
NOTE: If you have
selected to be alerted via text message, you must have a mobile phone number
saved in your profile.
3.3.3 Family Access
Alerts
Family
Access alerts allow you to pick a day, time, and frequency that you would like
to receive an alert that a screening has been submitted, via Family Access, to
be approved or rejected. Family Access alerts can also let you know if a
Program Administrator has accepted a Family Access screening and assigned it to
you as the Provider. You can choose to receive these alerts via text message,
email, or both. Family Access alerts will not alert you each time a screening has been submitted, but will simply alert you
of any screenings that have been submitted according to the specified time
frame you have selected.
For
example, if you select that you would like to receive a text message each day
at 10AM, you will only receive that message once, at 10AM, daily. The message
will let you know how many screenings have been submitted for you to approve or
reject, up to that time. Say that 100 screenings have been submitted. You will
not receive 100 alerts; you will receive one alert message informing you that
100 screenings have been submitted.
To
set Family Access alerts:
1. Select My Profile from the top navigation menu.
2. Select the My Alerts Quick Link.
3. Scroll down to the Family Access Alerts section of the My Alerts page.
4. You have two alert options: To be notified if new screens have been submitted via Family Access that you must approve or reject, or to be notified if new screens were accepted via Family Access and assigned to you for review.
5. The Family Access Alerts section has 3 columns: “Alert,” “Time,” and “Status.” You have the option to set a text message alert and an email alert.
6. To set a text message alert and/or email alert that new screens have been submitted to approve/reject:
a. Under the “Alert”
column, select the frequency with which you would like to receive the text or
email alerts, from the drop-down menus next to “Text me” or “Email me.” Your
options are: Daily or Weekly.
b. If you choose to
receive these text or email messages daily: In the “Time” column, select the
time you wish to receive these alerts, from the drop-down menu.
c. If you choose to
receive these text or email messages weekly: In the “Time” column, select the
day of the week you wish to receive these messages, from the “Day” drop-down
menu. Then select the time of day you wish to receive these messages, from the
“Time” drop-down menu.
d. To ensure you receive
these messages, set the status to “On,” from the “Status” drop-down menu.
e. Click the Save Changes button at the bottom.
7. To set a text and/or email alert that new screens were accepted and assigned to you for review:
a. Under the “Alert”
column, select the frequency with which you would like to receive the text or
email alerts, from the drop-down menus next to “Text me” or “Email me.” Your options are: At each
occurrence, Daily, or Weekly.
b. If you choose to
receive these messages at each occurrence, set the status to “On” from the
status drop-down menu.
c. If you choose to
receive these messages daily: In the “Time” column, select the time you wish to
receive these alerts, from the drop-down menu.
d. If you choose to
receive these messages weekly: In the “Time” column, select the day of the week
you wish to receive these messages, from the “Day” drop-down menu. Then select
the time of day you wish to receive these messages, from the “Time” drop-down
menu.
e. To ensure you receive
these messages, set the status to “On,” from the “Status” drop-down menu.
8. Click the Save Changes button at the bottom of the page.
NOTE: If you choose to
receive both an email and text message alert, you don’t have to receive them
both at the same time. You can customize the day and time you wish to receive
each one.
NOTE: If you have
selected to be alerted via text message, you must have a mobile phone number
saved in your profile.
3.3.4 Time Zone Setting
The
Time Zone Setting section is where you can select your preferred time zone for
texting and emailing.
To
set the time zone:
1. Select My Profile from the top navigation menu.
2. Select the My Alerts Quick Link.
3. Scroll down to the Time Zone Setting section.
4. Select your preferred time zone from the drop-down menu.
5. Click the Save Changes button at the bottom of the page.
See also