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11.3 Creating a Family Access Landing Page

You can create a Family Access landing page for any of the questionnaire types you have in your ASQ Online program: ASQ-3 English, ASQ-3 Spanish, ASQ:SE-2 English, and ASQ:SE-2 Spanish.

To create the Family Access landing page:

 

  1. Select Family Access from the top navigation menu.
  2. On the left-hand side of the page, under “Create Web Page” select the questionnaire type for your Family Access page.

  3. Questionnaire type: At the top of the page, you will see the questionnaire type that you have selected for this Family Access page. You can preview the intro text for the questionnaire type by clicking the “preview the intro text” link. This information is standard and cannot be deleted. It provides a brief overview of ASQ, as written by the authors.  If you do not wish to include the intro text then uncheck the box next to "Display intro text on the landing page".


  4. Invitation letter: The invitation letter is a letter that can be emailed or mailed to parents and caregivers that includes the Family Access URL and requests their completion of the questionnaire. This field will be populated with the default text provided by ASQ Online, but you may edit it as you see fit. (NOTE: This letter will not appear on your Family Access landing page, and must be sent by you to the caregivers.  For more information, see Section 10.6 Invitation Letter with URL.)

  5. Program address: In the “Program address” field, you’ll notice by default it is populated with dynamic content of your program information. This information is pulled directly from your program’s profile. You can edit and customize the program address information so that caregiver’s will only see the program address information you wish for them to see.
    1. Type in the box whatever program address information you want included on your landing page. You can also use the dynamic content by clicking the icon of the baby, and selecting the content from the drop-down menu. The dynamic content available includes the program name, address, city, state, zip, phone, and website.
    2. To preview how the program address will look on your landing page, click the Preview the program address link.

  6. Welcome message: Enter your welcome message into the “Welcome message” field. This is the message that will be shown to caregivers when they first visit your web page. It should be a sentence or two that welcomes the caregiver to your program and explains why you are soliciting screening information for your program online.

  7. Consent paragraph: In the “Consent paragraph” field, you may paste the text from your program’s consent form or else write your own message regarding caregiver consent. The caregiver will be required to provide his or her consent electronically before using Family Access.
  8. Thank you message: In the “Thank you message” field, enter an optional “Thank You” message. Examples of things you may want to include here are: your contact information, a statement about how and/or when you will contact the caregiver to share the child’s results, and links to resources that may be of interest to the caregiver.

  9. Screening instructions: This is an optional field that is used to provide additional information to caregivers on the page where they have the option to print out the questionnaires or enter the results of the screening.
  10. Thank you page packet: You can include one of the system or program packets for the caregiver who enters the screening to access via a viewable or downloadable PDF file.
  11. Caregivers will click on the link for additional information or resources. Select the packet you wish to include from the dropdown menu. When it is added to the Thank You page the link will say “Click here to print additional information”. When a packet has been selected you are able to click on “Preview Packet” to see what the caregiver will see when they access the link. You will also have to select whether the packet is generated for the child’s current interval or next interval.
  12. Use Custom Rejection Letter: For screenings that have been submitted by a caregiver but are not able to be accepted by the program, a rejection letter will be sent to caregivers who have provided an e-mail address. If you click in the box a “Rejection letter” section will appear where you can edit the rejection letter for caregivers who submit a questionnaire while accessing that URL.
  13. Logo: If you wish for your program’s logo to appear at the top of the landing page, you may upload it here, by clicking the Browse… button and selecting the image from your computer.
    1. You can change the logo’s display size by selecting either Small (within 100x100); Medium (within 300x300); or Large (within 760x300) from the drop-down menu.
  14. Footer Images: You can select two additional images to appear at the bottom of the “Welcome” and “Thank You” pages. To upload these images, click the Browse… button, and select the images from your computer.

  15. Click the Create button at the bottom of the page.



11.3.1 Formatting Your Landing Page

You have the ability to separate paragraphs and bold and italicize the text on your Family Access landing page. The invitation letter, program address, welcome message, consent paragraph, and thank you message sections all have bold and italicize buttons for you to format the text of each field.



11.3.2 Adding Hyperlinks

You can insert a hyperlink or website address into the program address, welcome message, consent paragraph, and thank you message fields on your Family Access landing page, that caregivers can click on to be directed to a website of your choosing. A hyperlink is text that, when clicked, directs you to a webpage. An example of a hyperlink would be: “Click here to return to our program’s main page.” When the caregiver clicks that line of text, they are directed to the program’s main page.

To add a hyperlink:

  1. Select Family Access from the top navigation menu.
  2. If you have already created your Family Access landing page, click the Edit link to the right of the Family Access URL. (If you haven’t created the landing page yet, see Section 10.3 Creating a Family Access Landing Page.)
  3. Within the field you wish to insert the hyperlink, type the text that you want the hyperlink to have.
  4. Highlight the text and click the link () icon.
  5. Enter the URL of the link in the “Link URL” field.
  6. Select whether this link will open in the current browser window or a new browser window, from the “Target” drop-down menu.
  7. In the “Title “field, enter what you would like the link to be called when the caregiver hovers over the link with their mouse.
  8. Click the Insert button.

 

11.3.3 Editing & Removing Hyperlinks

You can edit any hyperlink you have entered, or you can remove (or “unlink”) the hyperlink entirely.

To edit the hyperlink:

  1. Select Family Access from the top navigation menu,
  2. Click the Edit link to the right of the Family Access URL.
  3. Within the field where you wish to edit the hyperlink, highlight the text of the hyperlink and click the link () icon.
  4. Make any changes to the hyperlink fields that you wish to make.
  5. Click the Insert button.

 

To remove (or “unlink”) a hyperlink entirely:

  1. Select Family Access from the top navigation menu.
  2. Click the Edit link to the right of the Family Access URL.
  3. Within the field where you wish to remove the hyperlink, highlight the text of the hyperlink.
  4. Click the unlink () icon.
  5. The hyperlink will be removed.

 

11.3.4 Disabling the Landing Page

If you wish to turn off the ability for caregivers to access your Family Access page and enter questionnaire data for their children, but don’t want to delete your Family Access page altogether, you can disable the page. Disabling your page prevents anyone from accessing it.

To disable your Family Access landing page:

  1. Select Family Access from the top navigation menu.
  2. Click the Edit link to the right of the Family Access URL.
  3. Scroll down the page to where it says “Disabled.” Put a checkmark in the box.
  4. Click the Update button.



11.3.5 Sharing the Landing Page

If you are an Enterprise Program Administrator, you can share your Family Access page so that other Program Administrators can also accept or reject any screenings that come in through that Family Access landing page. Once the landing page is shared, it cannot be unshared.

(NOTE: This is only applicable to Enterprise accounts, since the Pro account can only have one Program Administrator.)

 

To share your Family Access landing page:

1.      Select Family Access from the top navigation menu.

2.      Click the Edit link to the right of the Family Access URL.

3.      Scroll down the page to where it says “Shared.” Put a checkmark in the box.

4.      Click the Update button.



See also

11.1 Family Access Landing Page
11.2 A Caregiver's View of a Family Access Landing Page
11.4 Previewing, Editing, & Deleting a Family Access Landing Page
11.5 Copying & Pasting the Family Access URL
11.6 The Invitation Letter with URL
11.7 Child List
11.8 Accepting/Rejecting Screenings Submitted via Family Access
11.9 Assigning Pending Screenings to a Provider