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4.7 Account Users

The final tabbed section on your Account page is Account Users. This section lists the first 5 account users. The list includes the user’s name, program, role, job title, phone number, and email address.

NOTE: When searching by first or last name, entering in a single letter will yield search results that contain that letter (e.g., if you enter "k" in the  first name field, you will return results for each user who has a "k "in his or her first name, such as Kim and Derrick).

TIP: By simply selecting "Provider" from the role drop-down, you can easily generate a list of all Providers within all programs in your account. This works for each ASQ Online role.


4.7.2 Adding an Account User  

Users can be added to your account via the Account page. You can create the new user as an Account Administrator, and/or Program Admin, Provider and/or Reviewer access to any other programs within your account..

To add a new user as an Account Administrator:

1. Select Account from the top navigation menu.  
2. Click the Add tab next to Account Users, or select the Add Account User Quick Link. 
3. Enter the following profile information for the Account Administrator. Items marked with an asterisk [*] are required.  

a. Prefix
b. First name*
c. Last name*
d. Position (choose the appropriate position from the menu)
e. Job title
f. Address1
g. Address2
h. Address3
i. City
j. County/District
k. State/Province*
l. Zip/Postal code
m. Country*
n. Phone*
o. Mobile phone
p. Mobile carrier  
q. Fax
r. Email*
s. Role* (Select from the various roles available that you would like to assign to this new user.) 
t. Account (Account name is provided and not editable)
u. Username* (See note, below)

  4. Once you have entered the all information, click the Save button.

Once you click Save, an email will automatically be generated by ASQ Online and sent to the new user at the email address that you just entered into his or her user profile. That email will contain a link that will allow the new user to create his or her own password and then log in to ASQ Online.

NOTE: To avoid confusion, it is highly suggested that each username you create for a new user be a combination of that person’’s first initial + last name (e.g., I’’m adding an Account Administrator named Nancy Lemon –– I will enter her username as: nlemon).

4.7.3 Viewing an Account User’s Profile

To view profile details and access associated with a specific account user:

1. Select Account from the top navigation menu.  
2. Click the View All tab next to Account Users, or select the Search Account Users Quick Link. 
3. Locate the user whose profile you would like to view by using the search function, or by scrolling through the list of all users.  
4. Click on the user’s name to access his or her profile.   

4.7.4 Editing an Account User’s Profile

Although it is suggested that you let users edit their own profiles, there are times when you may need to edit another user’s profile.  

To edit a particular account user’s profile:

1. Select Account from the top navigation menu. 
2. Click the View All tab next to Account Users, or select the Search Account Users Quick Link. 
3. Locate the user whose profile you wish to edit by using the search function, or by scrolling through the list of all users.  
4. Click on the name of the user whose profile you wish to edit.  
5. On the User Details page, click on the Edit tab to the right of the User Details tab.  
6. Make any desired changes, and click the Save button.  

4.7.5 Deleting an Account User 

If an account user no longer needs access to his or her ASQ Online account, you may delete the user’s profile.
  
IMPORTANT:  If you are deleting a Program Administrator profile and that Program Administrator created the Family Access page(s) for your account, you will want to make sure that the Family Access pages are marked as "Shared" before deleting the Program Administrator.  If the pages are not shared, the Family Access pages will be deleted when the Program Administrator is deleted.  Contact the implementation team at implementation@brookespublishing.com with any questions.

To delete an account user:  

1. Select Account from the top navigation menu.  
2. Click the View All tab next to Account Users, or select the Search Account Users Quick Link.  
3. Locate the user whose profile you wish to delete by using the search function, or by scrolling through the list of all users.  
4. Click on the name of the user you wish to delete.  
5. On the User Details page, click the Delete User tab next to User Details.  
6. A pop-up message will appear asking if you are sure you want to delete this user.  
7. Click OK. 

See also